Privacy & Terms

Welcome to Scripted Sentiments! This page contains our Privacy Policy and Terms of Service. By using our website or placing an order, you agree to these terms.

Privacy Policy

Effective Date: January 1, 2024

At Scripted Sentiments, your privacy matters. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

  • Personal information you provide: name, email, mailing address, phone number, and payment information when you place an order or sign up for updates.

  • Recipient information: when you send a custom card to someone else (e.g., a friend, family member, or celebrity), we only use this information to fulfill the order and delete it appropriately once the order is complete. We do not share this information with anyone.

  • Automatically collected information: website usage data, cookies, and browsing behavior to improve your experience.

2. How We Use Your Information

  • To process and deliver orders.

  • To communicate about your order, questions, or inquiries.

  • To send newsletters or promotional emails (only if you opt in).

  • To improve our website and services.

3. Sharing Your Information

We do not sell your information. We may share information with:

  • Service providers (e.g., payment processors, email platforms, shipping companies)

  • Legal authorities if required by law.

4. Your Choices

  • You can unsubscribe from marketing emails at any time.

  • You can contact us at info@scripted-sentiments.com to request a copy of your personal information, correct any mistakes, or ask us to delete it. We’ll respond as quickly as possible.

5. Security

We take reasonable steps to protect your information, but no method is 100% secure.

6. Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect information from them.

7. Changes

We may update this policy occasionally. Changes will be posted here with an updated effective date.

Terms of Service

Effective Date: January 1, 2024

By using the Scripted Sentiments website, you agree to these Terms of Service.

1. Services & Products

  • Scripted Sentiments offers custom greeting cards and writing services.

  • All orders are subject to product descriptions, availability, and any service agreements.

  • Please note that handcrafted cards may vary slightly, so no two items are guaranteed to be 100% identical.

2. Ordering & Payment

  • Payment is required at the time of order.

  • Accepted payment methods include major credit cards, PayPal, and Klarna (where available)

  • Prices and availability are subject to change without notice.

3. Shipping & Delivery

  • We ship according to the delivery options displayed at checkout.

  • Estimated delivery times are not guaranteed.

  • Scripted Sentiments is not responsible for delays caused by shipping carriers.

4. Custom Orders & Recipient Privacy

  • For custom orders where you provide recipient information, we only use it to fulfill your order and delete it once the order is complete.

  • We do not share recipient information with third parties.

5. Returns & Refunds

  • Custom products are non-refundable unless defective or damaged.

  • Contact us immediately if there is an issue with your order so we can address it.

6. Intellectual Property

  • All content, designs, and materials on this website are owned by Scripted Sentiments.

  • You may not copy, reproduce, or distribute our materials without permission.

7. Limitation of Liability

  • Scripted Sentiments is not liable for indirect, incidental, or consequential damages.

  • Our maximum liability is limited to the purchase price of the product or service purchased.

8. Governing Law

  • These terms are governed by the laws of Maryland.

9. Changes

  • We may update these terms at any time. Changes take effect when posted on this page.

Contact Us:

Email: Info@scripted-Sentiments.com

Address: 100 Light St, 23rd Floor Suite 1, Baltimore, MD 21202